1. Good Performance
In the last 24 months, SiteGround reported an uptime of 99.99%. these statistics are based on raw data and actual statistics for the said period. The uptime performance of SiteGround has been nearly perfect over that period.
An average of 99.99% makes SiteGround be among the most reliable web hosts. With such a reliable uptime, you can be sure that your visitors will be happy. The site will also be working most of the time and hence your clients will not miss out when they want to make a purchase.
With such a strong uptime and above-average speed, SiteGround remains top on the game. It makes it to be an excellent option for both power users and beginners.
2. Load Times of 673ms
The loading times of SiteGround are above average. Site speed is the second most important factor when choosing a host. It is a feature that comes after the uptime. According to research by Google, 53% of customers will leave any page that doesn’t load within the first three seconds.
It is very little you can do to fix a host that loads slowly. You can compress images in order to make them light. You can also take some pressure off the server by loading them through a CDN. However, a slow host will always remain to be slow.
However, with SiteGround, you will not have to worry about that. The company has an above-average load time of 673ms which is among the fastest in the market. This places SiteGround among the top ten sites when it comes to speed.
3. Excellent Customer Service
We have been monitoring the performance of SiteGround for more than two years. You will rarely have any major issues with the customer support of SiteGround. The company has a knowledge base to help customers find their own quick answers.
Alternatively, you can use the live chat option or call over the phone. With the live chat option, you will be connected within less than one minute. Unlike the other hosts, there are no noticeable delays in answers. The support team knows what they are talking about and will not search for answers whenever you raise a new question. You will get a good experience all around from the customer support team.
4. Free Website Migration
Whenever you come across a website that offers ‘DIY migration,’ it will make users a little anxious. The reason is that most of them are not great and they put up a lot of burden on the clients.
SiteGround is an exemption to this rule. The brand has developed a free WordPress migration plugin and you can upload it to any website. It does not have any boring and long walkthroughs. You will just generate a token from your SiteGround account and the plugin will help you in doing the heavy lifting quickly.
However, the process requires you to do some additional work. The advantage is that you will migrate as many websites as you wish with this option. Unlike other hosts that claim to offer free migration, you will not be forced to make a payment after a certain point.
If you need some professional hands-on assistance, you will get it from the higher-tier plans of SiteGround. If you go beyond the limit of any plan, you will be charged a small nominal fee for every additional website.
5. Free CDN and SSL
One good thing about SiteGround is that it offers a free Content Delivery Network (CDN) and SSL certificate. Google Chrome has begun to actively warn people if the site they are attempting to reach does not have an SSL certificate set up.
SSL helps in protecting any information that is sent back and forth between the website and the user’s device. It includes personal details such as credit card numbers and IP addresses. If you leave your website unsecured, other people can intercept this information easily. Therefore, Chrome is looking for the best interest of the users at this point.
This makes SSL certificates to be a requirement for all modern-day websites. The good thing is that SiteGround gives you all this for free on all its websites.
The other thing that comes in handy is the type of free Cloudflare Content Delivery Network (CDN). CDN is used to store large files like images on several servers in various locations globally. It helps to ensure that your files are stored as close as possible to the visitors.
It means that they are accessed at a faster speed. The servers of SiteGround are spread across three continents. It gives a good customer experience by keeping fast loading times.
6. Advanced to Beginner Features Available
The other good thing about SiteGround is that it has something for everyone. Bloggers and be happy that they are able to install popular website builders such as Weebly within a few clicks. Weebly has a simple drag-and-drop editor and hence you will have full control over the feel and look of your website. You will not dive into any form of coding when implementing this project.
SiteGround also has integrations with Drupal, Joomla, and WordPress in addition to Weebly. You can install each of these adds painlessly and quickly. However, you will be luckier if you are already a developer.
You will get pre-installed on the big plans alongside phpMyAdmin, SFTP, WP-CLI, and SSH. You will get multiple PHP versions at your disposal. The other available feature is multi-level caching. You also have access to the staging environment for websites to test and prep before you push new features to production.
SiteGround also uses a proprietary, Al-bot prevention tool to help up with the security. This technology tries snuffing out new attacks before they hit. According to their data reports, it blocks close to 500,000 to 2,000,000 brute-force attempts on their servers every year. Therefore, you will not be left to handle most of these headaches on your own.
7. 30 Day Money-Back Guarantee
SiteGround hosting features a complete 30-day money-back guarantee on all the shared hosting platforms. In comparison, you will get their dedicated, VPS, and cloud hosting plans with a 15-day refund.
Like several other hosting websites, some extras like domain name fees are non-refundable. For SiteGround, this refund policy does apply to new customers alone. Therefore, you cannot get a refund for the renewal plan.